Players are seeing different balances. What should I do? This is rare but can happen with very slow connections. Ask all players to pull-to-refresh or close and reopen the app. This forces a resync with the server. If the issue persists, the banker can check the transaction history to verify the correct amounts.

Troubleshooting

Players are seeing different balances. What should I do?

Quick Answer

This is rare but can happen with very slow connections. Ask all players to pull-to-refresh or close and reopen the app. This forces a resync with the server. If the issue persists, the banker can check the transaction history to verify the correct amounts.

Detailed Answer

This is rare but fixable.

Immediate fix:

1. Ask all players to pull-to-refresh in the app

2. If that doesn't work, close and reopen the app

3. Rejoin the room — this forces a full resync

Why it happens:

Very slow or intermittent internet connection
One device lost connection briefly and missed an update
App was in background too long and missed a sync

If the issue persists:

1. Check the transaction history — it's the source of truth

2. The banker can compare the history against player balances

3. If there's a discrepancy, the banker can make a correction

4. All corrections are logged for transparency

Prevention:

Use Wi-Fi for the most stable connection
Keep the app in the foreground during active play
Ensure all players have a stable internet connection

Server-side truth: The server always has the correct state. Any discrepancy is a display issue that's resolved by resyncing with the server.

Related Topics

different balancessync issuebalance mismatchwrong balanceresync

Still have questions?

Can't find what you're looking for? We're here to help.